Frequenlty Asked Questions

Setting up your account takes just a few minutes. Sign up with your name and email address, verify your identity to keep your account secure, and make an initial deposit of US$250 (or the GBP equivalent). Once your account is activated, you’ll have full access to the trading dashboard, real-time market data, and automated tools to help you make informed decisions from your very first trade.

We use industry-standard TLS encryption, two-factor authentication (2FA), and cold storage for digital assets to safeguard your account. All payments are processed through vetted partners, and personal data is handled in accordance with strict privacy standards. Your security is our top priority, from registration through to withdrawal.

You can request a withdrawal at any time via your account dashboard. Withdrawals are processed within 1 to 3 working days, depending on your payment method. There are no hidden fees; all costs and processing times are displayed before you confirm your transaction.

Start with the minimum deposit and explore all features at your own pace. The platform is designed to be straightforward and secure for newcomers and experienced traders alike, with intuitive navigation, educational resources and 24/7 support. When you’re ready, you can switch to live trading—the choice is yours.

No previous experience is required. Our platform provides step-by-step guidance, in-depth tutorials and AI-powered tools to support you at every stage. Whether you’re new to trading or already experienced, you can learn, practise and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.