Privacy Policy
We (also referred to as “We”, “Us”, or “Our”) are committed to protecting your personal data and your privacy.
This Privacy Policy sets out how we collect and store the information you provide through the Greymont Finvox website (the ‘website’).
These principles will be upheld:
- To be transparent about the collection and processing of your personal information:
Our aim is to put you in control, enabling informed decisions about how your personal data is used and processed. That’s why we created this website. To support this, we use a range of methods and procedures to deliver clear, relevant information about the use of personal data.
If we determine you require specific details, we'll provide them to you at the appropriate date and time.
We are happy to answer any questions you may have and provide clarification on any legal limitations that may apply. You can contact us by email at: info@greymont-finvox.com
- We will use personal data solely for the purposes set out in this policy.
Personal Data may be processed by us for various purposes, including to provide the website to you and connect you with third-party trading platforms (the 'Services'), to improve the site, protect our rights and interests, facilitate the maintenance and delivery of the Services, comply with legal or regulatory obligations, and carry out administrative and business activities to support the provision and use of the Services.
We also process personal data to better understand your preferences and needs.
- Make use of essential tools to protect your rights in relation to personal data:
To enable you to exercise your rights, we’ve put in place comprehensive resources. Contact us at any time to request access to your personal data. We can amend or delete it, stop using it for specific purposes or altogether, and transfer the information to you or an external party. We will endeavour to accommodate your requests.
- Protect your personal data:
Although we cannot promise absolute security of your personal data, we are committed to continually applying a range of robust measures and safeguards to ensure your personal data remains protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy sets out the types of personal data the company collects about individuals and how it is processed, shared with third parties, safeguarded, and related practices.
This Policy concerns information that relates to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly, or indirectly by reference to a combination of additional information we hold or are able to access.
The Policy defines 'processing' as any activity that involves the use or collection of personal data. This includes the management, structuring and storage of personal data.
Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any information about children, we will delete it as quickly as we can.
2. What personal data do we hold about you?
When you use our services or channels, or visit our website, we collect personal data. In some cases, we may ask you to provide personal data. In other cases, we collect personal data by analysing how our services and channels are used, or by receiving information from our third-party partners.
3. No obligation to disclose personal information to the company and the potential consequences.
You are not required to provide us with any personal data. However, in certain cases, if you do not provide it, we may be unable to deliver our services or users may be unable to access the website.
4. What types of personal data are we able to collect? When you visit our website, we will collect the following personal information:
This includes details of your online activity log and traffic data (such as IP address and the date and time of access), the language you use, software crash logs, browser type, and information about the device you use. The information we collect is not personal information and cannot be used to identify you.
Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect with a third-party online trading platform through Us.
Personal information you submit directly to third-party platforms to enable transactions: this includes your full name, address, telephone number, and email address.
5. The legal basis and reasons for the processing of personal data
The company processes your personal data for the purposes set out in this section and in accordance with the legal basis that applies.
Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
- Processing is necessary to fulfil a legal obligation.
Please email us for further information about the processing we carry out to protect legitimate interests.
Below is a list of reasons and legal bases on which we may process the information you provide us with. Personal data.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, such as IP address information, with third-party providers that deliver services to us, including hosting, storage, and user experience analytics services.
You may also ask us to share specific personal data about you with third-party trading platforms. In these cases, we will pass on the personal data you have provided to us to such third-party platforms. The use of your personal data will be governed by their privacy policies. Your personal data may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners. This can provide the Company with the resources needed to enhance and improve the products and services it delivers to its customers.
Where necessary to protect the rights of third parties or assets, The Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company within the group, in the event such a transaction takes place (including the transfer or sale of assets belonging to the company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.
7. Cookies and third-party services
We may use third-party services, such as advertising partners on our website or analytics providers. These third parties may also use cookies or other technologies.
Cookies are small text files stored on your device when you visit or use the website. They help collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and customise the products and services you may be interested in. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and last only for your browsing session, expiring when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They are utilised to help the website recognise you as a returning user and to make it easier for you to come back to the website.
Types of cookies:
We may use them according to their purpose:
| Type of cookie | Scope | Additional Information |
|---|---|---|
| Cookies are strictly necessary | These cookies are essential for you to access the features you’ve requested and to navigate our website with ease. They enable us to provide the information, products, and services you have asked us for. They are essential for your device to download and stream data. This allows you to navigate the website, use its features, and return to pages you’ve visited before. |
Cookies collect personal data, including your username and last login date, to verify that you are logged in to the site. They are deleted when you close your web browser (session cookies). |
| Functionality cookies | Cookies help us recognise you each time you visit our site and also save your preferences and settings. | Cookies for performance |
| They persist until their expiry date and remain stored even after the browser is closed. | We use cookies to collect statistical data on the site's performance and to help improve it. They also enable us to analyse how our website is used. | Cookies store anonymous data that is not associated with any identified or identifiable natural person. They can be cleared when you close your browser. Other cookies remain valid indefinitely. |
Cookies are blocked or removed
To block or delete cookies, you'll need to change your browser settings. The links below provide guidance for several of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain personal data about you for as long as necessary to fulfil the purposes of processing set out in this policy, or for longer periods as permitted by law, regulations, internal policies, and any applicable orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to determine whether it is no longer needed.
9. Transfers of personal data to a third country or to an international organisation
Your personal information may be transferred to other countries (i.e., your personal data may be sent to a third country—meaning a country other than the one in which you reside—or to international organisations or jurisdictions). The Company takes all necessary steps to protect the personal data you provide, putting appropriate safeguards in place and ensuring that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is carried out under a legally binding and enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
- The transfer was conducted in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. To request this information, email info@wealthwaydigital.uk
10. Personal Data Security
We have implemented appropriate organisational and technical measures to safeguard personal data. These measures prevent the accidental or unlawful destruction, loss, or alteration of personal data.
We cannot guarantee or warrant the error-free security of your personal data. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, personal data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by law or by other obligations beyond our control, we may need to disclose your personal data to third parties, such as public authorities. In these circumstances, we cannot control the security applied to your personal data by those third parties.
Personal data cannot be transmitted over the internet with absolute security. The Company cannot guarantee the security of any personal data you send to us online.
11. Hyperlinks to third-party websites operated by others
Our website includes links to third-party websites and applications. These services are not under the company’s control or supervision. We are not responsible for the collection or processing of personal data by those websites or apps. This Policy does not apply to activities carried out on such sites or apps.
When visiting any third-party websites or apps, we recommend that you carefully review their privacy policies before deciding whether to access or use their services. We also advise that you provide any personal data directly to them.
12. Amendments to this Policy
This policy may be changed at any time. If we make changes to this policy, we will notify you by posting the updated version on our website. In addition, where we make significant changes to this policy, we will seek to inform you using methods we consider appropriate and will publish an announcement on our website. Unless explicitly stated otherwise, amendments will take effect once the revised policy is published.
13. Your rights in relation to your personal information
You have the right to ask us to verify the accuracy of the personal data we hold about you, correct any errors, and delete any data we do not require. You may also restrict certain types of processing of your personal data.
If you are a resident of the EEA, please see this page:
These rights are available to you in relation to the personal data you provide. You can exercise them by sending an email request to the address below.
Access rights
The Company can verify the accuracy of the personal data being processed about you. If so, you are able to access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically.
The right to access personal data must not infringe the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit the scope of its response.
Right to rectification
The Company has the right to rectify inaccurate personal data. You have the right to request that any incomplete personal data relating to you be rectified, taking into account the purposes of the processing.
Right to Erasure
The following reasons are applicable: (a) the personal data are no longer necessary for the purposes for which they were collected or otherwise processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) the personal data have been processed unlawfully; or (f) the personal data must be erased to comply with the company's legal obligations.
This right does not apply in the event that the processing is necessary (a) to comply with a legal obligation imposed by European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can ask the company to restrict the processing of your personal data.
If you request that personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.
Your right to data portability
If the process is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.
You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. Your right to transfer data must not infringe the rights or freedoms of others.
Right to challenge
You have the right to object at any time to the processing of your personal data when it is based on the legitimate interests of the company or a third party. This also includes any profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may continue unless you show that your rights, freedoms or interests override those grounds, or the processing is required for the establishment, exercise or defence of legal claims.
Regarding direct marketing, you have the right to object at any time to the processing of personal data concerning you.
Right to decline consent
You may withdraw your consent to our processing of your personal data at any time. This won't affect the lawfulness of any processing that relied on your consent before it was withdrawn.
You have the right to lodge a complaint with your supervisory authority.
You may lodge an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of personal data within the European Union.
The laws of the European Union and its Member States may restrict your rights in relation to your personal data, as set out in section 13.
We will provide the requested information, in line with your rights under Section 13 of this agreement, within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receipt, we will notify you of any extension and the reasons for it.
Provided it does not conflict with section 13 of the Act, information requested under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of supplying the information or taking the requested action. We may also refuse to act.
If we have any doubts about the identity of the individual submitting your request, we may request further information to verify your identity and ensure the security of your data before proceeding with the processing of the request.